Questions, answered
Is your jewellery real silver?
Yes. Every piece is made from solid 925 sterling silver, which is 92.5% pure silver with a little copper for strength. It's real silver all the way through, not a plating over base metal, so it can be polished back to a beautiful shine for years.
Are your gemstones real?
Our gemstones are natural, so colour and pattern vary slightly from stone to stone and your piece is one of a kind. The only exceptions are opalite and blue sandstone, which are man-made glass, and we always label them as such.
Will my silver tarnish?
Sterling silver can naturally darken over time when it meets air, moisture, perfume and lotions. Store it in its pouch or box, take it off for swimming, showering and the gym, and give it a quick polish with a silver cloth to bring back the shine.
How fast is delivery?
Orders are processed within 24 hours and sent from Brighton with Royal Mail 48h Tracked. UK orders usually arrive in about 2 working days after dispatch; international orders usually take 1–2 weeks. Delivery is free worldwide on orders over £100.
Can I return or exchange?
Yes. You have 30 days from receiving your order to return unworn items in their original packaging for a refund or exchange. Return postage is paid by the customer unless the item is faulty or we made a mistake.
How do I find my ring size?
Our ring sizes are US sizes. Every ring page has a size guide with UK equivalents and measurements. Many of our rings are adjustable for an easy fit, and if you're between sizes we recommend the larger one.
Does it come gift wrapped?
Every order arrives in a free Springwaves gift box, ready to give. For something extra special you can add our premium pull-out drawer gift box in your bag.
Can I choose a specific stone?
Where a piece offers stone options you can choose them on the product page. For pieces where the stone is chosen at random, such as our evil eye necklaces, just send us a message before ordering and we'll check availability for you.
Where are you based?
We're a family business in Brighton, England. You can visit our stall in The Lanes, or get in touch any time through our contact page.




